Privacy Policy

Effective Date: 01 November 2024

Welcome to Dropledge UK LTD & Dropledge Pvt. Ltd (India) (“we,” “us,” or “our”). Protecting your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing and using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

1.1 Personal Information:
We collect personal information you voluntarily provide during registration, form submissions, survey participation, or course interactions. This includes but is not limited to:

• Name, email address, and contact information.

• Demographic details (optional).

1.2 Payment Information:
When you make payments or donations, we collect financial details necessary for processing transactions, such as credit card details, through secure payment gateways. We do not store payment information on our servers.

1.3 Log Data:
For analytics and website improvement, we collect non-personal data such as:

• Browser type and version.

• IP address and geolocation.

• Pages visited and session timestamps.

2. Use of Information

2.1 Providing Services:
We use your information to:

• Facilitate your learning experience.

• Respond to queries and provide support.

• Improve website functionality.

2.2 Communication:
Your email address may be used to send updates, newsletters, or information about our activities. You can opt out at any time.

2.3 Legal Compliance:
We may use your information to comply with legal obligations, respond to law enforcement requests, or protect our rights.

3. Sharing of Information

3.1 Third-Party Service Providers:
We may share your information with third-party providers for operational purposes, such as payment processing, website analytics, or email marketing.

3.2 Affiliates and Partners:
We may share your information with affiliates or training partners to improve your user experience, provided such sharing aligns with your expectations.

3.3 Corporate Restructuring:
In case of mergers, acquisitions, or restructuring, your information may be transferred, with your privacy rights maintained throughout.

3.4 Legal Obligations:
Your data may be disclosed to protect legal rights or respond to regulatory requirements.

4. Your Choices Regarding Information

4.1 Email Communications:
You can unsubscribe from promotional emails by following the instructions provided in the email or contacting us at media@dropledge.org. Transactional communications, however, will still be sent as required.

4.2 Cookie Management:
You can disable cookies through your browser settings, though some website functionality may be impacted.

4.3 Data Access and Control:
Depending on your location, you may have rights under specific privacy laws:

• GDPR (European Economic Area/UK): Rights include access, correction, deletion, restriction, portability, and withdrawal of consent.

• CCPA (California Residents): Rights include access, deletion, and opting out of the sale of personal information (Dropledge does not sell personal data).

To exercise these rights, email media@dropledge.org with your request, specifying the applicable law. Verification of identity may be required.

5. Security Measures

We use industry-standard practices such as encryption, firewalls, and secure servers to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

6. Links to Third-Party Websites

Our website may contain links to external websites. While we strive to ensure the safety of our users, we are not responsible for the content or privacy practices of these websites. Review their privacy policies before sharing personal information.

7. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. Updates will be reflected with a revised effective date at the top of the policy.

8. Contact Us

For questions or concerns about this Privacy Policy or how your data is handled, contact us at:
Email: media@dropledge.org

9. Jurisdiction-Specific Information

This Privacy Policy is subject to the applicable laws of the regions in which you interact with our services:

9.1 India
This Privacy Policy complies with the Information Technology Act, 2000, and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Disputes will be subject to the exclusive jurisdiction of courts in Mumbai, Maharashtra.

9.2 United Kingdom
This Privacy Policy complies with the Data Protection Act, 2018, and the UK General Data Protection Regulation (UK GDPR). Disputes will be subject to the exclusive jurisdiction of courts in Greater London, England.

9.3 Other Jurisdictions
For users from other regions, this Privacy Policy will be governed by mutual understanding and local data protection laws where applicable.

10. Consent

By accessing or using our website, you consent to the terms outlined in this Privacy Policy, including data collection, processing, and sharing practices.